Back in September, Non-Profit Quarterly (NPQ) pointed to a new research study which has found overheard ratio is not a valid measure of organizational effectiveness. In fact, it there is a slight negative correlation between overheard ratio and commonly used measures of efficiency. “…but our work is the first to approach it using efficiency theory"and ... Read more
SOURCE: Butts In The Seats at 01:24AM on November 13, 2018