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The Best Customer Is The Emotionally Satisfied Customer by Joe Patti

Back in 2009 I wrote a series of articles on the book Human Sigma after I had heard someone at a conference remark that arts administrators were often so emotionally satisfied with their work that they didn’t feel the need to keep up on current literature and attend to professional development. I had asked the ... Read more

SOURCE: Butts In The Seats at 01:48PM on August 15, 2018

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